11th September 2017 | November 2016

LawCare - Caring for your Colleagues LawCare Helpline: 0800 279 6888 Open 365 days a year from 9.00 a.m. to 7.30 p.m. on weekdays, 10.00 a.m. to 4.00 p.m. weekends and bank holidays. help@lawcare.org.uk • www.lawcare.org.uk • Admin: 01268 771333     Caring for your Colleagues Lawyers are kind, considerate people. They work very hard for their clients, and are diligent and dedicated. They tend to be highly intelligent, ambitious and driven people. They do not find delegation easy, believing honestly that no one else could ever do a job as well as they can. They see their work as a fascinating intellectual challenge, and perfectionism is the norm. When it comes to getting work done to a high standard these qualities are of real value, but the downside is that stress levels tend to be very high. There is also a very real tendency to take on too much work. Clients cannot be allowed to go elsewhere: they might never come back.   Many lawyers are robust enough to take this in their stride, but some end up calling LawCare for help. The caller will often have endured enormous pressure for months. His or her health may have been damaged and home life and work quality will almost certainly have suffered. The irony is that the departmental head may well be wondering whether the caller is up to the job, whilst completely failing to realise that the real problem, in fact, rests on the departmental head’s shoulders. Firms simply cannot ignore issues such as risk management, and employing stressed lawyers is a sure-fire way to wreck a good indemnity claims record and risk the reputation of the firm. Colleagues, managers, heads of department and partners, need to care enough about stressed lawyers to speak up and offer help.   Older lawyers sometimes self-medicate. Many of them tell LawCare that they were driven to drink by stress, a stiff drink being the quickest fix after a hard day. Lunchtime drinking follows, and their work will deteriorate steadily. Alcohol makes things seem better in the short term, but in reality leads to dwindling productivity and mistakes. Although the drinker may believe that they are hiding their problem, frequently it will long ago have become obvious to colleagues and clients, but all co-operate in the conspiracy of silence that is so much easier than confronting the problem. The people in your organisation are your colleagues and some may also be your friends. Taking good care of them is not only a responsible, human thing to do, but also makes compelling commercial sense. As lawyers we are used to caring for our clients and giving them our best. It’s time we started doing the same for our colleagues. LawCare Helpline 0800 279 6888  www.lawcare.org.uk ...

11th September 2017 | November 2016

How to maximise your costs recovery By SPONSOR bSquared costs law HOW TO MAXIMISE YOUR COSTS RECOVERY - HINTS AND TIPS   Our bSquared costs lawyers understand that your costs recovery is essential to your firm’s growth and profitability. The following hints and tips will help you to maximise your recovery either through negotiations with your opponent or formal assessment by the Court: Time recording is crucial, but not the only element that will help to achieve an excellent costs settlement or assessment. Detailed attendance notes aid between the parties recovery and will remove doubt from a Costs Judge’s mind when carrying out an assessment. Filing of all correspondence is extremely important; if correspondence is not there then it will not be recovered. Evidence of the work carried out must be on file, it is important to keep a record of draft and superseded documents. Expert reports and correspondence must also be on file, the Judge may want to see the evidence when considering how long to allow for the consideration of a report. Ensure your file is neat and tidy. A Costs Judge is also likely to simply disallow an item claimed rather than spend a disproportionate amount of time searching for an attendance note. When requesting a Provisional or Detailed Assessment, the guidance provided in respect of the documentation to be provided to the Court should be followed to the letter. Transparency is important, particularly with regard to funding in pre-Jackson cases. Ensure compliance with the relevant pre-action protocols and CPR at the outset of the matter in order to avoid sticky situations when it comes to costs recovery. “Failure to plan means you plan to fail” has never been so true following the Jackson Reforms. The above is just a flavour of what you should be doing to maximise your costs recovery. For more information please request a free copy of our litigation costs recovery guide, which takes you through the costs recovery process and is designed to help you achieve even better costs recovery results.   bSquared costs law are experienced in preparing and submitting bills to courts nationwide and to the Senior Courts Costs Office for assessment. We provide neat and tidy paperwork and anticipate the courts requirements, which can ensure that the court is on your side before they even come to start the assessment!   Contact us to request your free litigation costs recovery guide, to discuss how we can support your firm or for free initial advice on any cost law matters: 0117 930 84 84 info@bsqcostslaw.com www.bsqcostslaw.com 7825 Bristol ...

11th September 2017 | November 2016

Minimising environmental risk by SPONSOR Wessex Searches At Wessex Searches we know it’s the story behind your client’s property transaction that really matters. Families making room for a new arrival. Businesses in need of space to grow. Or sometimes, sadly, when circumstances change and assets need to be sold quickly. We understand that for your clients their stories are what conveyancing is all about and they often want things done quickly. Our service is all about helping you to make your client’s property transactions easier.   One of the ways we do this is through sharing practical tips and ideas at our CPD training sessions, and for allthree speakers at our recent Devon and Somerset Law Society event there was one big question. How do you minimise environmental risks in property transactions? Here are our highlights.   Failed environmental search? What next?   Environmental law specialist Keith Davidson gave a useful explanation of the options available following a negative environmental search.   Keith has a wealth of experience. He’s the founder of ELM Law, a specialist environmental law firm that provides support in transactions.   As a property lawyer you know the frustration of a negative desktop report. A property found “in need of further assessment” usually results in the lender being reluctant to proceed. This can impact property value and delay a transaction. So, what are the options following a negative report?   Regulatory enquiries Regulatory enquiries usually help switch a negative report to a positive one. However, with it taking up to 20 days for results from sources including local authorities and the Environment Agency, many clients simply can’t afford to wait. Phase 1 site inspection Adding a site visit to regulatory enquiries adds cost, but will increase confidence in the overall result. Unfortunately, that wait of up to 20 days for the relevant authorities to reply still stands. Indemnity insurance Indemnity insurance can be in place in just a couple of days. Providing cover for regulatory action under Part 2A and WRA for 15 years, and including legal defence costs and loss in property value. However, it is important to explain to clients that third party claims, tank spills and development are not covered. Environmental Liability Review The fastest fix, with a next day turnaround possible, is to take legal opinion from an environmental law firm. This can conclude that a property reported in need of further assessment is in fact suitable for lending. This expert option can be relied upon by purchaser, funder and tenant. The Environmental Liability Review is increasingly used when purchasers and funders need reassurance. This is a service available through ELM LAW.     Residential property risk in the South West   Danielle Orosa a strategic account manager of Groundsure gave an interesting talk on residential property risk in the South West. A clear risk to property transactions, Groundsure tell us that 2.6% of the South West has potentially contaminative historical land use. Amongst that are 3,527 old landfill sites.   Danielle also explained some figures behind the headlines on the often contentious topic, energy and energy infrastructure. It was thought provoking to learn that 83% of the South West region is within 5km of planned or existing energy infrastructure. Adding to the long list of energy infrastructure that need to be considered we must now add fracking. Mentioned by both Keith and Danielle, 48% of British landmass has potential for fracking.   CON29DW changes   Julian Okoye, Director of Wessex Searches, shared practical tips and insight to help solicitors explain the benefits and implications of drainage and water searches to their clients. For example, did you know that with the right permissions your client could get a build over agreement for a sewer but not for a water main? Knowledge of this little known fact may hav...

11th September 2017 | November 2016

Not IF ... but WHEN! by SPONSOR - Alchemy These days it’s no longer a case of IFyour firm will be the target of a cyber attack but WHEN. The cyber threat to firms is increasing daily with attacks becoming ever more sophisticated targeting people, networks and devices.   In 2015 the UK government published the results of a survey into information security breaches:   74% of small businesses reported a security breach   63% of businesses provide security awareness training to their staff. Unsurprisingly 72% of the companies where the security policy was poorly understood had staff-related breaches.   Only 27% of small businesses and 39% of large organisations have insurance that would cover them in the event of a breach.   32% of firms hadn’t carried out any form of security risk assessment.   The NCA Strategic Cyber Industry Group warned in their Cyber Crime Assessment 2016 that “the accelerating pace of technology and criminal cyber capability development currently outpaces the U.K.'s collective response to cybercrime. […]it is a major and growing threat to UK businesses.”   The long-term impacts of a cyber attack include substantial loss of revenue, data and other company assets; the impact of litigation costs and potential fines that new regulations could impose as well as the loss of confidence from reputational damage. These would all seriously impact the trading performance of a business. The report also reminds us that firms have an important role in educating and encouraging their customers and suppliers to improve their own cyber security since vulnerabilities within supply chains can be exploited and targeted by criminals.   Firms need to understand the risks and take appropriate action in order to demonstrate that threats have been assessed and it has policies and procedures in place to mitigate and manage those risks   The starting point for developing a cyber strategy and producing policies and procedures is a risk assessment. This should be regularly audited.   Whilst the report acknowledges that perfect security is almost impossible “…substantial and much greater risk mitigation by business is possible.”   The Cyber Essentials Scheme   The Cyber Essentials Scheme was developed by government and industry to fulfil two functions: it provides a clear statement of the basic controls all organisations should implement to mitigate the risk for common Internet-based threats within the context of the government's 10 Steps To Cyber Security and, through the Assurance Framework, it offers firms a mechanism to demonstrate to customers, investors, insurers and others that they have taken these essential precautions.   The Assurance Framework   The Assurance Framework leads to the awarding ofCyber Essentials and Cyber Essentials Pluscertificates. Roz Woodward, Director of Securious, a Cyber Essentials Certification body and chair of the South West Cyber Security Cluster told us: "We’ve seen a welcome and significant increase in solicitors adopting Cyber Essentials Plus in order to demonstrate that they’ve taken appropriate steps to protect their client data."   Have you completed Cyber Essential or Cyber Essentials Plus? If not, why not?. Alchemy Systems have 19 years of IT systems experience and are a Microsoft Partner. Alchemy Systems Designs, Supplies, Installs, Supports and Protects clients’ IT systems. The legal sector has always been a strategic focus. Our staff are experienced in the specific needs and challenges of law firms from service desk to strategy to protection services. Tel. 0330-043-080198      email. sales@alchemysys.co.uk www.alchemysouthwest.co.uk...

06th March 2020 | March 2020

Dear All,   This year really is flying by. I have just had my birthday.   After updating you previously on the excellent catch up I had with the Law Society CEO Paul Tennant on his visit to the south west last November, I had not expected to be back in touch with him quite so soon.   Sadly, this time it was in less happy circumstances.   I was, like many of you, shocked and saddened in January to hear the news and see the pictures of the substantial fire at Chancery Lane in London. I have emailed Paul Tennant and James Shepherd, our Law Society Relationship Management Executive, to send our best wishes and we are hoping that the building will be back to full use very soon.   As I write this report, preparations are in full swing for the 2020 DASLS Legal Awards & Dinner. As you know the Annual Dinner is being held again this year at Exeter Cathedral.  The event is to take place on the 30th April 2020. After the success of last year, we are hoping that once again the event is sold out which would mean we will have around 480 people attending.  If you have not done so already, please contact Llew Nicholls and the team at our Awards partners ‘Grow Marketing’ who have worked very hard alongside our very own Tony and Monique to achieve full sponsorship of this event.   You can contact Llew to book the remaining places by emailing Llew directly at Llew@growmarketinguk.com. There have been more nominations than ever before with more entries making the short list. Please do not miss this dazzling occasion.   You will all have received DASLS latest 2020 training courses programme. Tony Steiner and the team have worked hard to arrange these events. You will see that as members you get preferential rates and if appropriate reduced rates for multiple attendees from your firms. Please take advantage of these services as a proportion of the monies do go to support our Society’s broad continuing education offering.   If I do not see you individually before I look forward to catching up with you at the 2020 DASLS Legal Awards and Annual Dinner in April.   With very best wishes   Nigel Lyons President 2019-2020...

06th March 2020 | March 2020

The first big social event of the year was the annual DASLS Quiz which is the grand finale of the Challenge Cup. It is an event I thoroughly enjoy and I make no apology for making it a bit challenging.   This year did not disappoint there being just ½ point between first and second place and resulting in joint winners of the Challenge Cup. Congratulations to Ashfords and Michelmores both of whom knew that the study of birds’ eggs is Oology. The next Challenge Cup kicks off with the usual Skittles match in Dawlish when the magnificent Skittles Cup will be contested.   The latest meeting of the County Societies Group took place in February when we were guests of the SRA in Birmingham. DASLS Deputy Vice-President Adrian Richards and I attended.  We were welcomed by their Chief Executive Paul Philip who set out some key messages around SRA activity emphasising their desire for light touch engagement with solicitors and good channels of communication. He said that the SRA was working well with The Law Society and was focused on creating an environment where solicitors could be innovative and use the latest in technology. AML is a key area of activity and following the appointment of the new Chair, Anna Bradley, they are working to provide better customer care. He also explained that until now the SRA had not taken any position on issues such as Access to Justice, Rule of Law and Advice Deserts. They were considering looking at, and taking a position on, one or two of these issues each year. There followed several presentations by senior staff at the SRA dealing with Enforcement Strategy and reporting concerns; Customer information – Transparency Rules and clickable logo.; the SQE  and Anti-Money Laundering. Comprehensive slides were produced to accompany each presentation which I will forward together with my notes to any member who wishes to see them. Just email me —tony@dasls.com.  There followed an interesting tour of the building. SRA have around 600 staff members with the majority based over three floors at the Cube. The next meeting of the County Societies Group will be in the summer and we also plan a Parliamentary Liaison event at Westminster later in the year.   I am pleased to announce that DASLS has two new Partners; Moneypenny who look after your telephone calls when you are not available and Dictate Now who offer Dictation Systems and outsourced document preparation. They join our current Partners: Alchemy; PKF Francis Clark; Landmark; Lockton; Unoccupied Direct; WebBoss and Wessex Searches. We are thankful for the support our partners give us and encourage you to use them where you can.   Depending when you read this our joint event with the Legal Sustainability Alliance on 5th March will be about to take place or will have passed. Regular readers will know that the Society has formed a small working party to encourage and identify how firms can improve their sustainability. The main Committee have suggested that this forms a Sub-Committee. We will arrange a meeting of the working party after the event on the 5th March with a view to progressing this. Anyone who is interested in this please let me know.   Tony Steiner,  Executive Director DASLS....

06th March 2020 | March 2020

You may know that DASLS is fortunate to be twinned with Bilbao, Erlangen, Gdańsk, Leuven, Rennes and Verona. Such twinning arrangements underpin a sense that we belong to one community of values on the basis that these relationships are based on reciprocity. Each year, we meet to discuss and debate important legal issues of the day, whilst discovering the cultures and languages of our partners. 2020 is DASLS turn to host such an event, which will be rounded off with the Sunday Legal Service at Exeter Cathedral on 7 June 2020 and to which DASLS members are cordially invited!   The subject of our conference (on 5 June at County Hall in Exeter) will be around the impact of artificial intelligence (AI) in the sphere of human rights. Rather than understanding AI in terms of a terrifying post-apocalyptic vision of a world controlled by robots, AI features in our everyday lives from Alexa and smart home devices to controversial facial recognition technologies and even Uber! AI is built by lines of code called algorithms. Put simply, an algorithm is a step by step method of solving a problem and is commonly used for data processing and calculation. However, the use of automated data processing techniques in public and private sectors, especially by internet platforms and its impact on the exercise of human rights is somewhat of a hot topic.   When it comes to AI, there is a focus on the usage of huge datasets. AI bias means when an algorithm produces results that may be prejudiced due to erroneous assumptions in the machine learning process and the data used to train the algorithm by data scientists. Bias runs deep in humans and it can be unconscious in nature. AI systems are created by individuals who have their own unique experiences and blind spots all of which can lead to fundamentally biased systems. This issue is compounded by the fact that those responsible for AI (including its deployment and training) may not be representative of society. Accordingly, unfair treatment of a group can result from the use of an algorithm to support decision making whether that decision relates to criminal sentencing, loan applications or self-driving cars. The language of AI is undoubtedly complex, but it is drastically changing the way we live. Understanding AI and its implications in the context of its growth is important so that we are all better placed to push companies to develop new technologies both ethically and responsibly.   If you would like to receive more information once the June 2020 programme is finalised, please contact Monique Bertoni at DASLS office – monique@dasls.com .   Emma Mitcham Chair, International Relations Sub-Committee...

06th March 2020 | March 2020

New AML Regulations and the pursuit of the beneficial owner.   Introduction   The new Money Laundering & Terrorist Finance (Amendment) Regulations 2019 which came into force on 10 January have modified a number of aspects of the 2017 AML Regulations, with which we have been complying for some time. However, many firms’ procedures hark back to the earlier days of the 2007 Regulations and have not been modified or updated much over recent years.   This article seeks to set out what the new Regulations in fact require, and the steps we should be taking in relevant cases.   The Policy   It has been true for some time that the ultimate aim of all the regulatory rules is transparency – it has always been the case that the use of artificial structures such as trusts, companies, bearer shares, foundations and charities – whilst perfectly legal – have to some extent also benefitted from the extra anonymity they offer to the true owner and recipient of the funds and services we provide.   If we offer services to these types of entity, the Regulations require us to go some way to identifying the individuals who are actually benefitting from our services, and this entails uncovering the true ownership of the organisation.   Whilst this would be difficult in many instances – Cayman Island companies with bearer shares, for example – we must nevertheless attempt to get some assurances from the creators of the companies, accountants or registrars as to the ownership of the shares, and have some way of being notified of any change in ownership.   We also need to be aware of the PEP and Sanctions status of these individuals.   Further, for UK companies, the PSC Regulations 2016 impose an exactly similar obligation on the companies themselves to identify their beneficial owners and notify Companies House of any shareholder with 25% or more of the shares or exercising control over management of the business.   The Regulations   The Regulations provide that we must, as part of our CDD procedures Identify the client – this means coming to know who they are, by name and some other characteristic, e.g. address, date of birth, date of incorporation Verify that identity – by means of reliable and independent data and documentation Identify the beneficial owner (if the client is an entity) – though not necessarily verifying that identity Identify and verify the identity of the person actually instructing us (if not already done). What this means for us   When acting for a COMPANY (that is not a listed company) the Regulations require us to obtain Details of the company as registered (which must be proven by a copy of the register entries available from Companies House or equivalent registry) – name, number, registered office address, principal place of business the law to which it is subject details of its governing documentation (its memorandum) names of the directors. Names of any beneficial owners, and the identity of any individual owners of legal entities which own the client Names and verification of the persons instructing us on behalf of the company, and their authority to do so. Note that we cannot rely on the information provided by the company under the PSC Regulations but we must undertake our own research in order to fulfil our CDD duties.   Further, if as part of that research, we discover that the Companies House data on PSC’s is incorrect, then we are now under a further obligation to notify the Registrar of Companies of this fact.   We also need to establish that PEPs and Sanctions checks are also undertaken. If genuinely positive entries are revealed in response we should undertake enhanced CDD steps or cease to act, accordingly.   Electronic searches are a permissible avenue to use provided the search provider can offer us the necessary assurances that the person actually claiming an identity is IN FACT that person. Check also whether ...