Wessex Searches new platform launch - 9am Monday 23rd June 2025

Wessex Searches is launching a new online ordering platform that will provide an improved services for its clients.

The new system, which will offer improved customer service and ease of ordering, has been designed to streamline processes, allowing the team to serve their customers more efficiently while maintaining their personal, professional and proactive service they are accustomed to.

Once customers have registered and set up a profile, they can take advantage of a range of services including:

  • view and pay invoices online
  • streamlined ordering process
  • land registry mapping
  • anti money laundering searches.

The platform offers a self-serve online registration for new customers and a guest checkout facility.

In addition, customers can invite new users to their accounts and set up new branches, as well as send and track queries through the portal.

Wessex Searches manager Samantha Barker said: ‘We are delighted to be able to offer this new and improved service to our customers. We pride ourselves on our customer service and this new online system will not only speed up the process for customers, but also free up our staff to ensure we can continue to give an excellent personal, professional and proactive service.’

Regular customers have already been informed about the new platform but for any new client the system is easy to use, either as a one-off customer or to set up an account for the longer term.

Simply visit Wessex Searches: https://my.wessexsearches.co.uk

 

Wessex Searches

Wessex Searches is the official producer and only source of the CON29DW Residential and CON29DW Commercial Enquiry in the Wessex Water region, covering Wessex Water, Bristol Water and Bournemouth Water areas.

 

 

 

 

 

The CON29DW comprises of standardised questions as developed by the Law Society and is an essential part of the checks undertaken when purchasing a residential or commercial property.

It provides a comprehensive review of the water and sewerage services affecting a property, playing a critical role in identifying any issues that may affect the property and reducing risk of any future liabilities.

 

Working alongside several industry known conveyancing search providers, we provide an extensive range of products with generous discounts available when ordered with a CON29DW Residential or CON29DW Commercial search to complete your tailored search package.

 

If the property falls outside the Wessex Water region, the official CON29DW can still be ordered through Wessex Searches, enabling you to order your searches in one place simply and quickly.

We understand the importance of a personal, professional, and proactive service, and are proud of our excellent customer service and turnaround times.

 

Email: contactus@wessexsearches.co.uk

Tel: 01225 526206

Twitter/ X – twitter.com/wessexsearches
LinkedIn – linkedin.com/company/wessex-searches

 

For further information on how we may be able to assist your business please contact Kay Parker, Client Services Lead

 

Start your learning journey today! Wessex Searches Learning Hub is a place where they share free training materials produced by themselves and other suppliers. Topics range from the CON29DW Residential search to environmental hazards. You will find a selection of videos and other resources. Why not take a closer look!” wessexsearches.co.uk/learning-hub

 

“Get your FREE copy of the Conveyancers Guide to the CON29DW Drainage and Water Enquiry produced by Wessex Searches” wessexsearches.co.uk/feature/conveyancers-guide-con29dw

 

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