Tracey Calvert
Oakalls Consultancy Limited
tcalvert@oakallsconsultancy.co.uk

It is easy to forget how striking and different the SRA Handbook seemed when it was published in October 2011. Antony Townsend, the Chief Executive of the SRA who oversaw its launch, described it at the time as a catalyst for a quiet revolution in the provision of legal services. The changes were indeed radical; a decrease in rigid rules, the ability to be flexible in response to outcomes and regulatory duties, the introduction of compliance officers and the expectation of active risk management, and of course the accommodation of alternative business structures. The legal profession has been on quite a ride in the past few years and accepted a number of challenges to what had been the status quo for a very long time prior to the publication of the Handbook.
It is clear that this has been a challenging learning curve for regulator and regulated alike. The defects and pinch points with the SRA Handbook were fairly quickly and publicly admitted by the former. At the time of writing, we are working with the sixteenth edition of the Handbook and we have witnessed some fundamental rewrites during its brief history with topics such as the regulation of overseas practice, training and education, and the relationship with external accountants all being areas of huge change since 2011. The theme of all such changes has largely been focused on achieving a more proportionate response to the risks attached to these matters.
This regulatory introspection takes another step forward this month with the publication of two major consultations (available to read at www.sra.org.uk). They are designed to continue the theme of proportionate and appropriate regulation with proposals for substantial revisions of those parts of the SRA toolkit which deal with professional conduct and the holding of client money and with some significant new ideas about the way in which solicitors can practice their trade. These consultations are essential reading for everyone with an interest in how the profession will be regulated in future.
The headline proposals are as follows:
The consultations pull together many strands of regulatory thinking. For example, on one level the consultation is a housekeeping exercise with some of the duplication and anomalies of the current Handbook being stripped out so that the remaining content is more user friendly. In other ways, it is an acknowledgement that some of the 2011 Handbook content, such as the SRA Accounts Rules 2011, was a “cut and paste” exercise and that changes must now be implemented to reflect the realities and risks of twenty-first century legal services provision.
Some of the more radical suggestions reflect a significant move towards capturing the spirit of what the Legal Services Act 2007 set out to achieve with proposals designed to encourage competition and innovation in the marketplace and with consumer interests and access to legal services in mind. For example, the SRA had been criticised for superimposing regulatory restrictions on solicitors in terms of how they could practice which were more prohibitive than the statutory position. The consultation proposals would allow solicitors to provide non-reserved legal activities through unauthorised businesses which places them in a more competitive position with non-solicitors in the same market. This will be welcome to many practitioners, including the large number of in-house lawyers who are currently prevented from acting for a wide client base and also those in private practice who would be able to consider hiving-off certain parts of their operations into unauthorised businesses.
There is a very noticeable change in style with the removal of outcomes and indicative behaviours as currently used in the SRA Code of Conduct 2011. These have not proved to be desperately popular with the profession, many of whom have felt that they were too nebulous and therefore too difficult to achieve. Instead we are being offered standards which must be achieved both by individual solicitors and by law firms in terms of all the people working in these entities. We will also be offered guidance in the form of toolkits and case studies.
The SRA is seeking views on their proposals with a closing date of 21 September. This means that we now have a window of opportunity to influence our future relationship with the regulator. There will be further consultations during the autumn and winter and we are being promised a start date no earlier than November 2017 for the new version of the Handbook. Whilst that may seem a long way off, it is sensible to start considering the effect that any new style of regulation will have on compliance in practice with the need to review existing systems and policies, compliance officer materials, and training initiatives. We are living in interesting regulatory times!
24 June 2016