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DASLS Spearheads Client Experience Excellence in Legal Practice

 

 

 

In partnership with legal industry client experience experts, insight6, DASLS have  launched a very exciting initiative helping law firms to gain insights to enhance client interactions, attract more clients and increase revenue.

 

 

Why Prioritise Client Experience?

By participating in the DASLS Client Experience Excellence programme, firms can uncover what their clients truly think.

Client feedback is out there if you choose to listen to it or not. Taking part will help you uncover opportunities for your client journey and be able to celebrate the good experiences clients recognise.

Clients today expect personalised, responsive, and exceptional service. It is time to meet their expectations and build lasting trust in our industry, so more clients are attracted and/or return to your firm for their legal services!  

Key Benefits of Participation:

  • Gain Insight: Understand client perceptions and improve service experience delivery in your firm.
  • Identify Opportunities: Discover areas for enhancement, align with industry standards and benchmark your firm against the society results and the wider legal sector.
  • Enhance Client Relationships: Foster loyalty and increase retention through superior service to stand out from the crowded legal market.
  • DASLS CX AWARD: Entering the initiative gets your firm shortlisted for the 2025 DASLS client experience award*.

How to Get Involved:

CLICK HERE to access the full information brochure

Don’t Miss Out! DASLS members will enjoy an exclusive discount!

Scan the QR below or Click the Link, to sign up for the 2025 programme before 31st December 2024 (extended to 31st January 2025), to unlock your exclusive 10% DASLS discount.

*Certain packages of insight qualify


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