Making a complaint

All firms of solicitors are required by The Law Society to have a dedicated complaints procedure. Most complaints are dealt with quickly and effectively by the firm concerned. If you wish to complain you should contact your solicitor's firm immediately. Ask for the partner responsible for handling complaints.

 

Should the matter not be resolved you should contact the Legal Ombudsman:

 

Tel. 0300 555 0333

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Devon & Somerset Law Society

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Exeter. 1-10 employees

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