Business Continuity and Coronavirus planning from partner DictateNow

 

 

Coronavirus (COVID-19)

 

Business Continuity Planning

 

With England’s chief medical officer Professor Chris Whitty warning a Covid-19 epidemic in the UK is looking “likely”, and with home working being a key part of the government's 'Battle Plan' to combat the virus, the prospect of fee earners working remotely may become a reality rather than a trend.

 

With most UK businesses, including law firms carrying out contingency planning in the event of a widespread outbreak we are being called upon by our clients to provide additional support should it be required.

 

The ability for fee earners to work from home is far easier than for support staff. Fee earners are able to use mobile phones to continue communicating with clients, receiving emails as well as dictating. Internal support staff aren't geared up to work remotely in the same way.

 

DictateNow has been providing outsourced business support services to law firms since 2002. Our legal secretaries can continue to support fee earners with their typing requirements with fee earners sending dictations via our apps and our typists returning the work as an attachment to an email, or directly into the client's case or document management system.

 

We take business continuity seriously, achieving and maintaining the ISO 22301 as a testament to the importance we put on being able to support our clients - whatever the circumstances.

 

Our management, operations, typists, receptionists and support teams all have the ability to work remotely but with the added security of working on our UK based servers.

 

Under no circumstances would we want to profit from COVID-19. We provide free apps for iPhone and Android mobile phones, a free registration process for disaster recovery and our service is low cost, pay-as-you-go and with no ongoing commitment.

 

We sincerely hope COVID-19 isn't as serious as some of the newspaper headlines have said it will be, but a little forward planning never goes amiss.

 

If you would like more information on how we can be on your Disaster Recovery or Business Continuity Plan please call us on 020 8236 9474.

 

We deliver a high-quality service maintaining continuity at all times; and have the certificate to prove it.

 

 

 

 

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