HM Land Registry Annual Update - 13 March 2019

DASLS Land Registry Update annual spring event is being held afternoon of 13th March 2019 at Exeter Racecourse.

 

Representatives from Produce Development and the Customer Division at HM Land Registry will be in attendance to present some news about Digital Mortgage and steps we are taking to improve interactions with customers.

 

Digital Mortgage is an innovative new approach to how charges are handled and processed. At the presentation, members will hear about the steps taken to date by HM Land Registry in developing this system, and how it’s planned this will be rolled out over time – and the benefits it’s hoped will be delivered by Digital Mortgage, both in terms of ease of use and reduction of fraud.

 

Members will all be aware about the changes being made to the way HM Land Registry interacts with its customers. You may have heard about our Business Strategy to be “brilliant at the basics”. We’ll be telling you about how we are streamlining our processes to make it easier for you to do business with us. We also want to tell you about the steps that are being taken to reduce the frequency and volume of requisitions. We know these are a costly burden to our customers and prevent HM Land Registry from devoting time to processing applications more quickly - which is vital to you, our customers.

 

We’ll share information about some of the steps we have been taking to work with our customers to reduce requisitions, though webinars and active customer management. A key element of being brilliant at the basics and making it easier for our customers to use our services is the radical overhaul of our application forms. We’ll tell you about the work that’s being done to create interactive, intelligent e-forms. With the drive to reduce requisitions and the publication of data around requisition rates on Gov.UK, HM Land Registry recognises that many efficiencies in this area can be delivered through up front improvements. We’re currently working closely with some customers to develop and build application forms that enable easier input of data and prompts the customer to supply documents.

 

Please come along to meet us at the event. Ask us questions and share your views and opinions about shaping the future of HM Land Registry. We look forward to seeing you there.

 

Visit www.dasls.com/training for the publicity flyer and booking form.      

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