Common Mistakes made by Small Law Firms by Sponsor Alchemy

The business world is now more ruthless and competitive than ever, which means that as a small business owner, it’s absolutely vital that you do all that you can to help beat away your competition and make your business really stand out in the crowds. If you get things right however, it can be an incredibly rewarding experience, both financially and spiritually as well. The problem is that many people find themselves trying to cut corners and making unnecessary, and highly avoidable mistakes in the process. When it comes to IT for example, your computer and online technology are some of your most powerful tools to have at your disposal, which means you cannot afford to make any mistakes regarding your IT in the slightest. Here’s a look at four of the most common mistakes that small law firms often make when dealing with IT issues.

Asking friends to help

We all have that one friend that happens to be much better with computers and technology than everybody else, but that certainly doesn’t mean that they’re qualified to deal with complex and sophisticated IT issues. Many small companies however, don’t see things that way, and will often ask their friends, or the friends of employees etc, to come-in and take a look at their computers or servers, when they experience technical issues. You may think you’re being smart by asking a friend, who will either not charge you at all, or will charge you very little, to look at your computer, but the chances are that, unless they actually specialise in IT for firms like you, (as we do) they won’t be able to solve your problem. Every second your computer/website is down is potentially a lost client, so you want to get the issue fixed as quickly as possible. By bringing in somebody under-qualified, you will be offline for much longer, and there’s no guarantee the issue will be resolved at all either.

Not researching your IT Company

Another common mistake that owners tend to make, is to hire the first IT company they come across, without taking the time to read any reviews or get any feedback. By taking time to study the examples of previous work, you get a much better understanding of how that company operates, how successful they are, and whether or not businesses would recommend them. If they have poor reviews for example, you may wish to stay clear, and vice versa for positive reviews.

Trying to cut corners

Again, when it comes to IT you simply cannot afford (literally) to cut corners as good IT is the backbone to any practice. Rather than paying for tried and tested software with great feedback and results (Microsoft Office, Sage), they may go for much cheaper alternatives, or even completely free alternatives instead, and then struggle when things inevitably begin to go wrong. The general saying is that if you “pay peanuts you can expect monkeys” which basically is another way of telling you that you get what you pay for.

Failing to upgrade in time

Another very common mistake that is often made is failing to upgrade various pieces of software in time, and then being stuck with unsupported systems such as Microsoft Server 2003 or Windows XP. They see upgrading as a waste of time, and assume everything will work fine, even in the future, when in reality, that is not the case at all. Regular PC Maintenance and Server Upgrades must be carried out to help keep your business competitive and to help you really stand out.


If you think you have fallen into any of these traps then talk to us at Alchemy, we can show you reviews, show you who we have worked with, including our very own Devon and Somerset Law Society. We have the correct skills to fix and advise on the correct technology for you and your practice.


Call us – 0330 043 0801


Email –








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Devon & Somerset Law Society

Local professional organisation for solicitors in Devon and Somerset providing training, recruitment, social events, mediation, complaints...

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Devon & Somerset Law Society

Local professional organisation for solicitors in Devon and Somerset providing training, recruitment, social events, mediation, complaints...

Exeter. 1-10 employees

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